Terms and Conditions of Service

Welcome to noralexithq. These Terms and Conditions govern your use of our website and services. By accessing our site or engaging with our financial planning consultation services, you agree to be bound by these terms.

October 4, 2025

Acceptance of Terms

By using this website or scheduling a consultation with noralexithq, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree with any part of these terms, you should not use our website or services. Your continued use of our services constitutes ongoing acceptance of these terms as they may be updated from time to time.

Definitions

For the purposes of these Terms and Conditions, the following definitions apply throughout this document.

Services refers to the financial planning consultations, guidance, information, and related support provided by noralexithq through our website, in-person meetings, or other communication channels.

Client or You refers to any individual who accesses our website, contacts our team, schedules a consultation, or otherwise engages with noralexithq services.

We, Us, or Our refers to noralexithq, our team members, consultants, employees, and authorized representatives who provide services under the noralexithq brand.

Website refers to the noralexithq.com website and all associated pages, content, and functionality accessible through this noralexithq.

Use of Our Services

Our services are intended to provide general financial planning guidance and consultations to help you better understand your personal financial situation. The information and guidance we provide are for informational and educational purposes and should not be considered as professional financial advice, legal advice, tax advice, or recommendations to take specific actions. You remain solely responsible for your financial decisions.

Eligibility

You must be at least 18 years of age and have the legal capacity to enter into binding agreements to use our services. By using our services, you represent and warrant that you meet these eligibility requirements.

Services are currently available only to residents of Canada.

User Responsibilities and Conduct

When using our website and services, you agree to the following responsibilities and standards of conduct.

Provide accurate, current, and complete information when communicating with us or scheduling consultations, and promptly update any information that changes.
Use our services only for lawful purposes and in compliance with all applicable local, provincial, and federal laws and regulations.
Respect the confidentiality of any materials, tools, or information we provide to you during consultations and not share them with unauthorized third parties.
Treat our team members with respect and maintain professional conduct in all communications and interactions with noralexithq staff.

Prohibited Uses

You agree not to engage in any of the following prohibited activities when using our website or services.

Attempting to gain unauthorized access to our systems, other user accounts, or any computer systems or networks connected to our services.
Using our services to transmit viruses, malware, or any other malicious code, or engaging in any activity that disrupts or interferes with service functionality.
Copying, reproducing, distributing, or creating derivative works from our proprietary content, materials, or intellectual property without express written permission.
Impersonating any person or entity, falsely stating or misrepresenting your affiliation with any person or entity, or providing false information to noralexithq.
Using our services for any commercial purpose not expressly authorized by us, or harvesting or collecting information about other users without their consent.

Intellectual Property Rights

All content on the noralexithq website, including text, graphics, logos, images, software, and other materials, is the property of noralexithq or its content suppliers and is protected by Canadian and international copyright, trademark, and other intellectual property laws. You may view and use website content for personal, non-commercial purposes only. Any other use, including reproduction, modification, distribution, or republication, requires our prior written consent.

User-Submitted Content

When you communicate with us or submit information through our website, you grant noralexithq a non-exclusive, royalty-free license to use, store, and process that information to provide our services to you. We will handle your information in accordance with our Privacy Policy.

Your Responsibility for User Content

You are solely responsible for any information, data, or content you provide to noralexithq. You represent and warrant that you have all necessary rights to share this information with us and that it does not violate any third-party rights or applicable laws.

Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms and Conditions by reference. By using our services, you consent to our privacy practices as described in that policy. We implement reasonable security measures to protect your information, though we cannot guarantee absolute security.

Privacy Policy

Disclaimers and Limitations

The following disclaimers and limitations apply to your use of noralexithq services and website.

No Guarantee of Results

We provide financial planning consultations and guidance, but we cannot guarantee any specific financial outcomes or results. Your financial success depends on many factors beyond our control, including your personal circumstances, decisions, actions, market conditions, and external events. Results may vary significantly between individuals.

Limitation of Liability

To the maximum extent permitted by applicable law, noralexithq and its team members shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or opportunities, arising from your use of our services or website, even if we have been advised of the possibility of such damages.

Indemnification

You agree to indemnify, defend, and hold harmless noralexithq, its team members, and affiliates from any claims, damages, losses, liabilities, costs, and expenses, including reasonable legal fees, arising from your use of our services, your violation of these terms, or your violation of any rights of third parties.

Dispute Resolution and Governing Law

The following provisions govern how disputes between you and noralexithq will be resolved and what laws apply to these terms.

Arbitration

Any dispute arising from these terms or your use of our services shall first be attempted to be resolved through good faith negotiation. If negotiation fails, disputes may be resolved through mediation or arbitration in accordance with Canadian arbitration law, unless otherwise required by applicable consumer protection legislation.

This arbitration provision does not affect your rights under applicable consumer protection laws.

Online Dispute Resolution

If you are a consumer in a jurisdiction that provides access to online dispute resolution platforms for resolving disputes with service providers, you may access the relevant platform as an alternative to arbitration or court proceedings.

Canadian Consumer Dispute Resolution Resources

Severability

If any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if that is not possible, it shall be severed from these terms without affecting the validity and enforceability of the remaining provisions.

Entire Agreement

These Terms and Conditions, together with our Privacy Policy and any other legal notices or agreements published on our website, constitute the entire agreement between you and noralexithq regarding your use of our services and supersede all prior agreements, understandings, and communications, whether written or oral.

Applicable Law and Jurisdiction

These Terms and Conditions are governed by the laws of Canada and the province in which noralexithq operates, without regard to conflict of law principles. You consent to the exclusive jurisdiction of the courts in that location for any disputes that cannot be resolved through alternative dispute resolution methods.

Termination

We reserve the right to suspend or terminate your access to our services at any time, with or without cause, and with or without notice, if we believe you have violated these terms or for any other reason we deem appropriate. Upon termination, your right to use our services immediately ceases.

Modifications

noralexithq reserves the right to modify these Terms and Conditions at any time. We will notify you of material changes by posting updated terms on our website with a new effective date. Your continued use of our services after changes are posted constitutes acceptance of the modified terms.

Contact Information for Terms Questions

If you have questions about these Terms and Conditions or need clarification about any provision, please contact us using the information below.

Email Address: content@noralexithq.com

Phone Number: +1-904-749-8080

Mailing Address: 997 Seymour Street, Vancouver, BC V6B 3M1 Canada

Effective Date of These Terms: October 4, 2025

Version: 1.2